Rebuilding the Corporate Moving Company
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Business Problem Type:
Beltmann Relocation Group, a Midwest-based corporate moving company, needed revamping of their systems and processes to improve customer service and update legacy systems. The goal was to rebuild how the company interacted with their customers.
Solutia Business Process Improvement experts met on-site for an intensive series of process analysis workshops, during which they developed and documented the future business state for all key business areas. In addition, strategic decisions regarding the rebuilding of the internal ERP system were mapped out for development.